JustCall

Pull up your latest calls to review who rang, when, and how each conversation went

Fetch the full record for a single call, including duration, direction, and notes

Add notes, set a disposition, or rate a call so your records stay accurate

Retrieve what the AI voice agent captured on a call for quick review and follow-up

See how a call was routed and handled from first ring to final destination

Text a customer or send an MMS with media, drafted and sent straight from chat

Browse your SMS and MMS conversations to catch up on recent messages

Open a single text or thread to see exactly what was said

Ask whether a customer has responded so nothing sits unanswered

Reach a customer on WhatsApp with a message composed and sent from one chat

Review your recent WhatsApp conversations without leaving the assistant

Pull up a specific WhatsApp message to check the details of a conversation

List your saved contacts to find the person you need to call or text

Fetch one contact's details, from number to notes, in a single request

Save a new contact so their number and details are ready for next time

Keep a contact current by updating their name, number, or other details

Delete a contact you no longer need to keep your address book clean

List the phone numbers on your account so you know what you can call and text from

Fetch details on one of your business numbers whenever you need them

List the users on your account to see who's set up to make and take calls

Pull one teammate's profile to check their number, role, or status

List your user groups to understand how calls are shared across the team

Fetch the details of a single team, including who belongs to it

Review your sales dialer campaigns to track outreach that's underway

Launch a new sales dialer campaign to work through a call list at scale

Load contacts into a dialer campaign so your team can start reaching them

Take contacts out of a dialer campaign to keep your outreach list focused

Move contacts to the Do Not Call list so they're never dialed again

List the tags you use to organize calls, texts, and contacts

Add a new tag to label and sort your conversations the way you want

Attach a tag to a text conversation so it's easy to find and group later

Schedule a JustCall appointment right from chat and keep your calendar in sync

Review your booked appointments so you always know what's coming up

Pull the latest calls and texts tied to a number for full context on one relationship

List the webhooks wired to your account to check what's feeding your automations

Set up a webhook so call and text events can trigger work automatically

Delete a webhook you no longer use to keep your integrations tidy

Reach any part of the JustCall API directly for the odd task the standard actions don't cover

Fires when a call starts ringing on JustCall (webhook call.initiated / call.started).

Fires when a ringing call is picked up on JustCall (webhook call.answered).

Fires when a call ends on JustCall (webhook call.completed / call.ended).

Fires when an inbound call is not answered on JustCall (webhook call.missed).

Fires when a caller leaves a voicemail on JustCall (webhook call.voicemail).

Fires when a call recording finishes processing and is available on JustCall (webhook call.recording_ready).

Fires when a call transcript finishes processing on JustCall (webhook call.transcription_ready).

Fires when JustCall AI sentiment analysis completes for a call (webhook call.sentiment_ready).

Fires when an inbound text message arrives on a JustCall number (webhook sms.received).

Fires when an outbound text message is sent from a JustCall number (webhook sms.sent).

Fires when an inbound MMS (text with media) arrives on a JustCall number (webhook mms.received).

Fires when a new contact is created in JustCall (webhook contact.created).

Fires when an existing JustCall contact is updated (webhook contact.updated).