LiveChat

List agents.

Get an agent.

Create an agent.

Update an agent.

Delete an agent.

Suspend an agent.

Unsuspend an agent.

Request unsuspension.

Approve an agent.

List groups.

Get a group.

Create a group.

Update a group.

Delete a group.

List bots.

Get a bot.

Create a bot.

Update a bot.

Delete a bot.

Reset a bot's secret.

Issue a bot token.

List bot templates.

Create a bot template.

Update a bot template.

Delete a bot template.

Reset a template secret.

List tags.

Create a tag.

Update a tag.

Delete a tag.

List greetings.

Get a greeting.

Create a greeting.

Update a greeting.

Delete a greeting.

List canned responses.

Create a canned response.

Update a canned response.

Delete a canned response.

List banned customers.

Unban a customer.

List webhooks.

List webhook names.

Register a webhook.

Unregister a webhook.

Get webhook state.

Enable webhooks.

Disable webhooks.

List properties.

Register a property.

Unregister a property.

Publish a property.

List licence properties.

Update licence properties.

Delete licence properties.

List group properties.

Update group properties.

Delete group properties.

List auto access rules.

Add an auto access rule.

Update an auto access rule.

Delete an auto access rule.

List channels.

Check plan limits.

Reactivate email.

Update company details.

Create many agents.

Update many agents.

Delete many agents.

Suspend many agents.

Unsuspend many agents.

Approve many agents.

Create many bots.

Update many bots.

Delete many bots.

List chats.

List a chat's threads.

Get a chat.

Search archived chats.

Start a chat.

Resume a chat.

Close a chat.

Follow a chat.

Unfollow a chat.

Transfer a chat.

List transfer targets.

Add someone to a chat.

Remove someone from a chat.

Send a message.

Send a message preview.

Send a button postback.

Upload a file.

Send a typing indicator.

Send a thinking indicator.

Multicast to agents.

Mark events seen.

Summarise a thread.

Tag a thread.

Untag a thread.

Get a customer.

Update a customer.

Ban a customer.

Set routing status.

List routing statuses.

Update chat properties.

Delete chat properties.

Update thread properties.

Delete thread properties.

Update message properties.

Delete message properties.

Shows report: how many chats.

Shows report: chat duration.

Shows report: chat ratings.

Shows report: agent ranking.

Shows report: engagement.

Shows report: greetings conversion.

Shows report: forms.

Shows report: response time.

Shows report: first response time.

Shows report: chats by tag.

Shows report: chats by group.

Shows report: agent availability.

Shows report: agent performance.