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Zoho Assist

Support Secure OAuth

Run remote support from one chat — start sessions and manage devices, while your AI assistant does the steps

What it does

Zoho Assist actions

16 actions

Ask in plain language — Praxivara picks the right Zoho Assist action, runs it, and confirms anything sensitive first.

Create Support Session

Start a Zoho Assist remote support or screen-sharing session now and get shareable join links for the customer and the technician.

Schedule Support Session

Schedule a Zoho Assist remote support session for a future date and time and email the customer an invitation.

Get Session Details

Look up a Zoho Assist session by its customer-facing session ID to get its internal record ID used by the download actions.

Get Session Recording Link

Get a download link for the screen recording of a past Zoho Assist session.

Get Session Screenshots Link

Get a download link for the screenshots captured during a past Zoho Assist session.

Get Session Chat Transcript Link

Get a download link for the chat transcript of a past Zoho Assist session.

Export Session Notes

Download the technician notes recorded during a past Zoho Assist session.

List Session Reports

List reports for previously conducted Zoho Assist sessions within a date range, optionally filtered by technician.

List Unattended Devices

List the unattended-access computers and devices in a Zoho Assist department, with optional filtering and sorting.

Get Unattended Device Details

Get full details for one unattended Zoho Assist device, including OS, network, credentials and logged-on users.

Rename Unattended Device

Change the display name of an unattended Zoho Assist device.

Start Unattended Session

Start an unattended remote-access session to a specific Zoho Assist device and get the technician launch link.

Create Device Group

Create a new group of unattended Zoho Assist computers within a department.

List Device Groups

List the unattended-computer groups in a Zoho Assist department.

Update Device Group

Rename a Zoho Assist device group or add and remove devices from it.

Get User And Departments

Get the signed-in Zoho Assist user's profile plus the list of departments they belong to, needed to scope the device, group, scheduling and unattended actions.

Just ask

What you can ask in plain English

No menus, no automation builder to learn. Type it like you'd ask a capable assistant — Praxivara figures out the Zoho Assist steps and shows you exactly what it did.

Catch me up on what needs my attention in Zoho Assist today.
Handle this in Zoho Assist and confirm before anything goes out.
Build me an AI agent that keeps Zoho Assist tidy every morning.
Pull the latest from Zoho Assist and turn it into a one-page report.
Works great with

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